Who we are
SEOScaller is a website designing, development, SEO and digital marketing agency based at 2nd Floor, Ashok Marg, Hazratganj, Lucknow 226001, Uttar Pradesh, India. In this policy, "we", "us" and "our" refer to SEOScaller, and "you" refers to any visitor or person who contacts us.
We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the rules made under it, as they come into effect.
Information we collect
We collect only what we need to respond to you and run our website.
- Enquiry form details: your name, phone number, email address, business name and the message you send us.
- WhatsApp and phone contact: when you message or call us, we receive your phone number, display name and the content of your messages.
- Technical data: basic information such as browser type, device, pages visited and approximate location, collected through server logs, cookies or analytics tools.
- Project information: content, files and account details you share with us if you become a client.
How we use your information
We use personal data for the following purposes, based on your consent or our legitimate need to respond to your request:
- To reply to your enquiry, prepare quotes and schedule calls.
- To deliver and support services you have engaged us for.
- To send service updates and, only with your consent, occasional marketing messages that you can opt out of at any time.
- To understand how visitors use our website so we can improve it.
- To meet legal, tax and accounting obligations.
WhatsApp and third-party services
Our website includes links that open WhatsApp. When you use them, your conversation is also subject to WhatsApp's own terms and privacy policy, which we do not control.
We may use trusted third-party tools for hosting, email, analytics and form handling. These providers process data on our behalf and only as needed to provide their service. We do not sell your personal data.
Cookies and analytics
Our website may use cookies and similar technologies to keep the site working properly and to measure traffic. You can block or delete cookies through your browser settings, although some parts of the site may not work as intended.
Data retention and security
We keep personal data only for as long as it is needed for the purpose it was collected, or as required by law. Enquiries that do not lead to a project are deleted periodically.
We use reasonable technical and organisational measures to protect your data. No method of transmission or storage over the internet is completely secure, but we work to protect your information. If a breach occurs, we will act promptly, including notifying you and authorities where required by law.
Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- Access a summary of the personal data we hold about you.
- Ask us to correct, complete or update your data.
- Ask us to erase your data when it is no longer needed.
- Withdraw consent you have given, without affecting processing done before withdrawal.
- Nominate another person to exercise your rights in case of death or incapacity.
- Raise a grievance with us, and escalate it to the Data Protection Board of India if it is not resolved.
Children's data
Our website and services are meant for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us and we will delete it.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be available on this page with the date it was last updated.
Contact and grievances
For any question, request or complaint about your personal data, email us at hello@seoscaller.com or write to SEOScaller, 2nd Floor, Ashok Marg, Hazratganj, Lucknow 226001. We aim to respond within a reasonable time.